Terms, Disclaimer & Privacy Policy

Effective date: 17/04/2026

 

1. Introduction

By purchasing or participating in any Serene Birthing course, you agree to the following Terms, Disclaimer, and Privacy Policy.

Serene Birthing is a midwife-led education service designed to support and prepare you for pregnancy, labour, and birth. It is not a replacement for individual medical care.

2. Booking & Payment

A booking secures your place on a Serene Birthing virtual course. Full payment or agreed deposit is required to confirm your space.

Serene Birthing reserves the right to decline or refuse any booking at its discretion. If a booking cannot be fulfilled, all monies paid will be refunded in full.

3. Cancellations, Transfers & Compassion Clause

Due to the limited nature of live virtual courses, refunds are not routinely provided.

However:

  • If your baby arrives prior to the course start date, you will be offered a transfer or full refund
  • In the event of pregnancy loss or significant medical circumstances, a compassionate refund or transfer will be offered

If you are unable to attend, you may request to transfer to a future course (subject to availability and reasonable notice).

4. Course Changes & Delivery

Serene Birthing reserves the right to amend course dates, times, or content where necessary.

In the event of a rescheduled session, an alternative date will be offered. If this is not suitable, a refund for the affected session will be provided.

Delivery of virtual sessions is dependent on technology. While every effort is made to ensure a smooth experience, Serene Birthing is not responsible for technical issues outside of its control.

5. Educational Purpose & Medical Responsibility

All content provided is for educational purposes only.

Sydney Graves is acting as your hypnobirthing educator, not as your personal midwife, doctor, or healthcare provider.

You acknowledge and agree that:

  • This course does not replace medical advice, diagnosis, or treatment
  • You will seek medical advice if you have any questions or concerns relating to the health of you or your baby
  • You remain responsible for your own healthcare decisions and those of your baby

If you experience any concerns regarding your health or your baby’s wellbeing, you should contact your healthcare provider immediately.

6. No Guarantee of Outcomes

Every pregnancy, labour, and birth experience is unique.

While this course is designed to support a positive and empowered experience, individual outcomes cannot be guaranteed.

7. Limitation of Liability

To the fullest extent permitted by applicable laws, Serene Birthing and Sydney Graves shall not be liable for any direct, indirect, incidental, or consequential loss, injury, or damage arising from participation in this course.

By participating, you agree to take full responsibility for your own health, wellbeing, and decisions.

8. Participation & Conduct

Serene Birthing is committed to creating a safe, supportive environment.

Any behaviour deemed disruptive, inappropriate, or harmful to other participants may result in removal from the course without refund.

9. Intellectual Property

All materials, including videos, recordings, PDFs, resources, and course content, remain the intellectual property of Serene Birthing.

They are provided for personal use only and must not be copied, shared, distributed, or reproduced without prior written consent.

10. Recording

Sessions may be recorded for educational and quality purposes.

By participating in the course, you consent to this. If you do not wish to be recorded, please keep your camera off and do not share personal information during recorded sessions.

11. Privacy & Data Protection

Serene Birthing is committed to protecting your privacy.

Information Collected

We may collect:

  • Name
  • Email address
  • Phone number
  • Social media handles (if provided)
  • Basic pregnancy information (if voluntarily shared)

How Your Information Is Used

Your information is used to:

  • Manage your booking
  • Communicate course details
  • Provide relevant support and resources

Your data will never be sold or shared with third parties without your consent.

Data Storage

Your data is stored securely and handled in accordance with GDPR principles and applicable international data protection laws.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data

To do so, contact: info@serenebirthing.co.uk

12. Global Use

Serene Birthing courses are accessed worldwide.

It is your responsibility to ensure that participation complies with your local laws and that you seek appropriate medical care within your country.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

14. Agreement

By purchasing or participating in a Serene Birthing course, you confirm that you have read, understood, and agreed to these Terms, Disclaimer, and Privacy Policy.

15. Contact Us

If you have any questions, concerns or complaints about this Terms Disclaimer & Privacy Policy, please contact us: